Joyce Drohan is the Healthcare Practice Leader in BC for PwC based in Vancouver . Joyce has over 20 years of experience in end to end large-scale transformation in public and private sector in central government and private sector.
Joyce’s main areas of expertise include healthcare transformation, innovation and sustainability which deliver significant cost savings with improved patient services in complex, multi-stakeholder environments . Joyce has held very senior roles in the UK government including Senior Advisor and Policy Director for Improvement and Efficiency at the Department of Health in England, UK. Joyce has led and designed the largest global transformation program in healthcare for the National Health Service (NHS) in England, which sought to save up to £20bn in efficiency savings while maintaining or improving quality. This ambitious healthcare improvement program achieved global recognition and its’ objectives were achieved through encouraging innovation, integration and transparency through a rigorous multichannel and multi stakeholder process.
Joyce has recently returned from the United Kingdom and is working with Canadian clients to develop strategy, deliver end to end transformation to improve bottom-line results; delivering change in complex, multi-stakeholder environments, and driving improvement at scale and pace. Joyce is a skilled communicator and frequently invited to present locally and internationally , and was a regular guest lecturer at the University of Westminster (London, England) on health policy.
Joyce has worked with some of the largest organizations in the world including the UK Department of Health, National Health Service (NHS), UK Cabinet Office, The BBC, Scottish Government Health and Social Care Directorate, Ministry of Health for Northern Ireland, Ministry of Health Singapore, Ministry of Health British Columbia, Ministry of Health and Long—Term Conditions British Columbia, AstraZeneca UK, AstraZeneca Canada, Pfizer Canada , LifeLabs and Shaw Communications.